E-commerce began as the simple transactions and communication from buyer to seller. Now with advancements in technology and the industry, it is a collaboration and seamless integration of systems and stakeholders, from beginning to end. Elevating the e-commerce experience starts with simple online browsing and increasing sales through personalized recommendations and promotions to delivering the final product to the end customer and continuing that relationship.
When it comes to manufacturing e-commerce and the logistics and distribution, there is a huge challenge with automation and inventory management. With an increasing amount of systems, rules, and constraints in place, Nav-to-Net™ provides these businesses with a streamlined e-commerce solution to match, taking into consideration all the customizations already in place.
Nav-to-Net™ is a seamlessly integrated e-commerce solution that can be tailored any which way to suit your business. With a massive amount of data to manage and complex systems, you need reliable integration to Business Central/NAV with real-time synchronizations. Here are some of the benefits to expect.
Automation and improved accuracy in the least amount of time possible create a better experience. Front end customers have an intuitive solution while back-end business users comfortably manage all business processes, run reports, and update content and files in Business Central/NAV. Tight integration with BC/NAV means real-time synchronization and no lost time and effort anywhere.
Deal directly to your customers with e-commerce; a capable solution like Nav-to-Net™ allows you to incorporate partners, suppliers, dealers, and vendors into the overall e-commerce strategy, cutting out the middleman. Handle multiple stores, various products and services, and maintain a professional front end no matter what.
You need to simplify management. Whether you are manufacturing or distributing, there are ways to tailor your e-commerce solution. It’s a very complex system that involves many roles, factors, and technologies. An integrated solution fits your needs and streamlines the process, giving you a distinct advantage.
This is primarily a B2B business environment, but we can adopt B2C practices to make it better and adapt appropriate features. There are people behind decision makers and they still value personalization, comfort, ease, and security. Leverage your Microsoft Dynamics Business Central/NAV environment already in place and create meaningful customer experiences.
E-commerce solutions are not one-size fit all. Microsoft Dynamics Business Central/NAV can be configured in many ways to suit your needs, and an e-commerce solution should likewise be as flexible. A solution like Nav-to-Net™ makes it easy to set up rules and constraints to manage any challenge you may encounter in this broad industry.
There is centralized order taking and processing directly in Business Central/NAV. Customers, partners, and vendors can place orders anywhere anytime. Handle all inventory processes and fulfilment in one system. Always Take Orders™, exclusive to Nav-to-Net™, also means you will never miss an order. No matter how you process orders, configure the solution to fit your needs, including reviewing orders before they affect financial data and unique order validations.
For regular customers and purchase orders, make it easy to set up recurring orders, online payments, and shipping and delivery notifications from Business Central/NAV. When automating work processes, take the guess work out and supply customers with their regular orders. This can also be modified at any time for your and your customers’ convenience.
As customers explore your website and place orders, they are able to see account information, order history, status, payments, shipping notifications, and more. This leads to more satisfaction and encourages trust. By giving them more control and visibility, they feel taken care of and are more likely to continue doing business with you.
Manufacturing, logistics, and distribution in e-commerce has the potential to achieve substantial returns with relatively simple investments in Business Central/NAV integration and the right e-commerce technology. In maintaining a professional and highly functional online presence, every aspect of the e-commerce site has to be well-thought out and accessible by anyone, anywhere.
Expand your business by providing a truly global solution. Nav-to-Net™ has multi-language and multi-currency capabilities. Provide the needed support to your overseas operations with a strong e-Commerce solution.
Technology is advancing and customer behaviour is developing to match. Responsive Design will allow you to take advantage of mobile commerce. Achieve a consistent and optimal shopping experience no matter which device is being used.
There are many players in manufacturing e-commerce and sometimes you have to cater to them each individually. Nav-to-Net™ supports multiple websites and catalogs to address each segment specifically.