In the business of organizing and planning events, you recognize that customer satisfaction is reliant on so many factors. Well-crafted item descriptions and any videos or images you provide help provide a 360° view of venue and services so customers really know what they’re getting. Cross-selling and upselling can help them make better decisions as well as customers may not always realize what they need until they see it. Show related items and accessories, even at the shopping cart stage.
Ratings and Reviews give customers and businesses a voice. Allow them to share thoughts and feedback. This helps you grow as a company and to keep improving but it also serves as social proof for customers who are interested and are doing their research. Read our blog post on social proof.
In providing the ideal experience for customers and businesses, make it easy for them to research. All the information is available on your website, updated regularly, and available in Responsive Design for all viewports. To learn more about Responsive Design, read our brochure.